Програма
| Program Day 1 | |
| 09:15 - 09:30 | Opening, Alexei Lazarov, Managing Editor, Capital |
| 09:30 - 09:45 | Introduction of the Master Class |
| 09:45 – 10:30 | Change management Evolution - Post modernistic approach - Organizing versus organizations - Doing and handling - What and how |
| 10:30 – 11:00 | Organizational behavior - Motivation - Leadership - Resistance |
| 11:00 – 11:15 | Break |
| 11:15 – 11:45 | Assignment "Resistance" |
| 11:45 – 13:30 | Communication theories - Communication and behavior - Observation and perception - Communication models - Relation with change management |
| 13:30 – 14:00 | Lunch |
| 14:00 – 14:45 | Assignment "Change in your organization" based on the pre work of the delegates |
| 14:45 – 15:15 | Metaphor’s - Images of organizations |
| 15:15 – 15:30 | Break |
| 15:30 – 16:00 | Causal effects |
| 16:00 – 16:45 | Assignment "Causal effects" |
| 16:45 – 17:30 | Transition theory |
| 17:30 | End of day 1 |
| Program Day 2 | |
| 09:00 – 10:00 | Change management techniques - Timing - Culture |
| 10:00 – 11:00 | Case study "Management of Change" |
| 11:00 – 11:15 | Break |
| 11:15 – 12:00 | Implementation techniques - Hard and soft - Interventions |
| 12:00 – 13:00 | The change management model - combination of theory and practice - prepare personal action plan |
| 13:00 | Evaluation and end of day 2 |